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4-star hotels in Shillong
This shortlist gathers the 4-star hotels in Shillong, from central properties in Police Bazar to quieter options on the city's edges. It is for travellers who want a comfortable base in the hill station, whether for a short break, a family trip or a business visit.
Staying in Shillong
Shillong blends Khasi culture with British influences, seen in its churches, schools and markets such as Police Bazar. It is a hub for music and education, hosting festivals and institutions that draw visitors from across the region, while the surrounding hills offer waterfalls, caves and viewpoints. The city keeps a relaxed pace and a friendly atmosphere, and it works as a comfortable base for exploring the northeast.
Most of the hotels on this shortlist sit in and around the centre: Xcelsior Hotel And Spa and M Crown Hotel are in Police Bazar, Hotel Polo Towers Shillong at Polo Grounds, while Khriang Khongwir Homestay, Casa Encanto Homestay and Royal Pine Homestay lie in Laitumkhrah, Nongrimmaw and Lummowrie, all within about 1.3 km of the centre. Fratelli Guest House is the closest at 0.5 km. Quieter options sit further out, including Ri Kynjai Serenity by The Lake at 10.5 km. The range suits couples, families and business travellers alike.
The shortlist
Ranked by hotel class, then guest rating and number of reviews.
Xcelsior Hotel And Spa
48 Keating Rd Police Bazar, Shillong, India
Best for: Drivers · Pool and spa
- Spa
- Free car parking
- Breakfast
Why stay hereFor travellers who want to be in the middle of things, Xcelsior Hotel And Spa sits 1.3 km from the centre on Keating Rd in Police Bazar, with a spa to retreat to and a 24 hour front desk for late arrivals. Business guests can use the meeting room and business center, and the shuttle service simplifies getting around. A 4.6 rating from 140 reviews marks it as one of the most consistently praised addresses on this list.
See Xcelsior Hotel And SpaHotel Polo Towers Shillong
Hotel Polo Towers Polo Grounds, Shillong, India
Best for: Families · Drivers
- Spa
- Free car parking
- Breakfast
Why stay hereWith 5018 reviews and a 4.1 rating, Hotel Polo Towers Shillong is the best-established choice among these 4-star properties, 1.3 km from the centre at Polo Grounds. It suits guests who want everything on site: a fitness center and spa for downtime, plus a restaurant, bar and night club for the evening. Families are catered for with family rooms, and the shuttle service and free car parking help with arrivals and outings.
See Hotel Polo Towers ShillongM Crown Hotel
Marba Hub Police Bazaar, Shillong, India
Best for: Drivers · Business trips
- Free car parking
- Wheelchair accessible
- Free Wifi
Why stay hereM Crown Hotel keeps things straightforward for both work and leisure stays, 1.3 km from the centre at Marba Hub Police Bazaar. A business center and meeting room cover work needs, while the cafe and restaurant mean meals are handled without leaving the property. Rated 3.9 from 1263 reviews, it is a practical base for guests who value an easy Police Bazaar location and wheelchair accessible access.
See M Crown HotelRi Kynjai Serenity by The Lake
U.C.C Road Umniuh Khawn Ri Bhoi District 793103 Shillong India, Shillong, India
Best for: Drivers · Pool and spa
- Spa
- Free car parking
- Breakfast in room
Why stay hereSet 10.5 km from the centre on U.C.C Road in Umniuh Khawn, Ri Kynjai Serenity by The Lake trades the busy centre for a lakeside setting with a garden and terrace. Active guests have badminton, a golf course and mini golf, along with canoeing, fishing and water sports, and there is a spa and jacuzzi for afterwards. Room service and a restaurant cover meals, and the shuttle service connects guests to Shillong.
See Ri Kynjai Serenity by The LakeKhriang Khongwir Homestay
Lummawrie Behind Ramkhrishna Dispensary, Shillong, India
Best for: Families · Drivers
- Free car parking
- Breakfast
- Family rooms
Why stay hereKhriang Khongwir Homestay is the closest of these stays to the centre at 0.8 km, on Lummawrie behind Ramkhrishna Dispensary, so guests can walk out into Shillong rather than plan around transport. The garden offers a quiet spot to return to, breakfast is available, and family rooms make it workable for those travelling with children. A good fit for visitors who prefer a homestay feel with free Wifi and free car parking.
See Khriang Khongwir HomestayThe Phoenix Residency
The Phoenix Residency Near St Xaviers School Nongthymmai Nogkhriem, Shillong, India
Best for: Families · Drivers
- Free car parking
- Breakfast
- Family rooms
Why stay hereThe Phoenix Residency, 1.8 km from the centre near St Xaviers School in Nongthymmai Nogkhriem, is aimed at guests who want hotel services rather than a homestay. Rooms come with balconies, and the property adds a restaurant, bar and banquet space, with room service when guests would rather stay in. The 24 hour front desk, express check in and shuttle service suit arrivals at awkward hours, and family rooms are available.
See The Phoenix ResidencyCasa Encanto Homestay
Pine Dale Ka Mari Road Nongri Nongrimmaw Laitumkhrah, Shillong, India
Best for: Families · Drivers
- Free car parking
- Family rooms
- Kitchen
Why stay hereCasa Encanto Homestay, 0.9 km from the centre on Pine Dale Ka Mari Road in Laitumkhrah, suits families and longer stays because each unit has a kitchen with microwave and refrigerator. There is a garden and patio for sitting out, and the river setting adds to the quiet residential feel. Family rooms, free Wifi and free car parking round out the practical side for guests who want to self-cater close to the centre.
See Casa Encanto HomestayGracious Lodge
Mawpat Wahheh Side Near William Carey University., Shillong, India
Best for: Drivers
- Free car parking
- Free Wifi
Why stay hereGracious Lodge sits 3.8 km from the centre at Mawpat Wahheh Side near William Carey University, away from the busiest streets. Balconies give guests outdoor space, and there is a restaurant on site for meals, with free Wifi and free car parking. It is a simple, non smoking property that appeals to visitors who want a quieter location and are happy to rely on the restaurant rather than a full service hotel.
See Gracious LodgeEast Land Bed & Breakfast
Rynjah Main Road, Shillong, India
Best for: Families · Drivers
- Free car parking
- Breakfast in room
- Family rooms
Why stay hereEast Land Bed & Breakfast, 1.4 km from the centre on Rynjah Main Road, offers a kitchen for guests who like to prepare their own food, plus breakfast in room to start the day without heading out. Balconies and family rooms make it comfortable for those travelling together, and housekeeping and laundry service handle the practicalities. Free Wifi and free car parking are included for guests arriving by car.
See East Land Bed & BreakfastFratelli Guest House
Upper Lachaumiere Near Loreto Convent School Dhankheti, Shillong, India
Best for: Families · Drivers
- Free car parking
- Breakfast
- Family rooms
Why stay hereFratelli Guest House is the nearest to the centre here at 0.5 km, in Upper Lachaumiere near Loreto Convent School in Dhankheti, which puts guests within an easy walk of central Shillong. There is a garden for quiet moments and a bar on site, along with room service and breakfast in room. Car and bike rental services are available, and family rooms suit those travelling with children. Rated for guests who want a central, non smoking base.
See Fratelli Guest HouseHarry's Bed and Breakfast1
Upper Nongthymmai Shillong, Shillong, India
Best for: Families · Drivers
- Free car parking
- Family rooms
- Kitchen
Why stay hereHarry's Bed and Breakfast1, 1.8 km from the centre in Upper Nongthymmai, is built around self-catering: a kitchen and kitchenette with refrigerator let guests prepare their own meals. A fireplace gives the common space a warmer feel, and balconies add private outdoor room. Family rooms, free Wifi and free car parking make it convenient for groups or families with a car who prefer a non smoking property.
See Harry's Bed and Breakfast1Janeira
Krep Sing Swer Road Laban Shillong 793004 Meghalaya, Shillong, India
Best for: Families · Drivers
- Free car parking
- Breakfast in room
- Family rooms
Why stay hereJaneira, 1.8 km from the centre on Krep Sing Swer Road in Laban, combines hotel conveniences with a residential address: a 24 hour front desk, lifts, restaurant and room service, plus luggage storage and a terrace. Breakfast in room and special diets are offered, and the shuttle service helps guests get around. Family rooms and wheelchair accessible access make it suitable for a range of travellers.
See JaneiraRoyal Pine Homestay
House Number 108 Ward No 4 Lower Lummowrie Laitmukrah Shillong, Shillong, India
Best for: Families · Drivers
- Free car parking
- Breakfast
- Family rooms
Why stay hereRoyal Pine Homestay, 0.6 km from the centre in Lower Lummowrie Laitmukrah, is one of the closest options to central Shillong. Guests have a garden and fireplace, a kitchen for cooking, and a washing machine that suits longer stays. There is a bar on site, and car rental service is available for trips further out. Family rooms, free Wifi and free car parking cover the essentials for a homestay-style visit.
See Royal Pine HomestayYepplo Holiday Home Complimentary Breakfast 24 hrs Caretaker & Power Backup
Umpling Shillong, Shillong, India
Best for: Families · Drivers
- Free car parking
- Breakfast in room
- Pets allowed
Why stay hereYepplo Holiday Home, 3.4 km from the centre in Umpling, is designed for longer, more independent stays: apartments with a kitchen, microwave, refrigerator and toaster, plus a washing machine. A garden, terrace and picnic area give guests outdoor space, and pets are allowed. With a 24 hour caretaker and room service alongside free Wifi and free car parking, it suits families and groups who want space and self-sufficiency.
See Yepplo Holiday Home Complimentary Breakfast 24 hrs Caretaker & Power BackupWindermere Hotel
Lumheh Umpling Near B.S.F Gate No.04 Neigrihms Cir Rd Shillong Meghalaya 793006, Shillong, India
Best for: Drivers · Pool and spa
- Indoor pool
- Free car parking
- Wheelchair accessible
Why stay hereWindermere Hotel, 3.6 km from the centre on Lumheh Umpling near B.S.F Gate No.04, is the pick for guests who want leisure facilities on site: an indoor pool with a kids pool, a games room and a playground, plus a garden and terrace. A restaurant and bar handle meals and evenings, and the 24 hour front desk and express check in ease arrivals. Family rooms and wheelchair accessible access are available.
See Windermere Hotel
The shortlist side by side
| Hotel | Class | Parking | Breakfast | Pool or spa | To the centre |
|---|---|---|---|---|---|
| Xcelsior Hotel And Spa | ★★★★ | Yes | Yes | Yes | 1.3 km |
| Hotel Polo Towers Shillong | ★★★★ | Yes | Yes | Yes | 1.3 km |
| M Crown Hotel | ★★★★ | Yes | – | – | 1.3 km |
| Ri Kynjai Serenity by The Lake | ★★★★ | Yes | Yes | Yes | 10.5 km |
| Khriang Khongwir Homestay | ★★★★ | Yes | Yes | – | 0.8 km |
| The Phoenix Residency | ★★★★ | Yes | Yes | – | 1.8 km |
| Casa Encanto Homestay | ★★★★ | Yes | – | – | 0.9 km |
| Gracious Lodge | ★★★★ | Yes | – | – | 3.8 km |
| East Land Bed & Breakfast | ★★★★ | Yes | Yes | – | 1.4 km |
| Fratelli Guest House | ★★★★ | Yes | Yes | – | 0.5 km |
| Harry's Bed and Breakfast1 | ★★★★ | Yes | – | – | 1.8 km |
| Janeira | ★★★★ | Yes | Yes | – | 1.8 km |
| Royal Pine Homestay | ★★★★ | Yes | Yes | – | 0.6 km |
| Yepplo Holiday Home Complimentary Breakfast 24 hrs Caretaker & Power Backup | ★★★★ | Yes | Yes | – | 3.4 km |
| Windermere Hotel | ★★★★ | Yes | – | Yes | 3.6 km |
From each hotel's own listing on this site; a dash means it is not listed.
How to choose
For families
Hotel Polo Towers Shillong lists family rooms, a games room and a kids pool. The Phoenix Residency and Fratelli Guest House both offer family rooms, while Windermere Hotel adds a children's playground and a swimming pool. These four give families space, on-site dining and something for younger guests without leaving the property.
Hotel Polo Towers Shillong · The Phoenix Residency · Windermere Hotel · Fratelli Guest House
Closest to the centre
Fratelli Guest House is 0.5 km from the centre, Royal Pine Homestay 0.6 km, Khriang Khongwir Homestay 0.8 km and Casa Encanto Homestay 0.9 km. All four sit within a short distance of the central area, handy for shopping, eating out and reaching transport in Police Bazar and nearby streets.
Fratelli Guest House · Royal Pine Homestay · Khriang Khongwir Homestay · Casa Encanto Homestay
For spa and wellness
Xcelsior Hotel And Spa and Hotel Polo Towers Shillong both list a spa, with Polo Towers also offering massage, a fitness centre and a terrace. Ri Kynjai Serenity by The Lake adds a spa, jacuzzi and massage in its lakeside setting. These suit travellers who want to slow down after a day in the hills.
Xcelsior Hotel And Spa · Hotel Polo Towers Shillong · Ri Kynjai Serenity by The Lake
Best guest ratings
Xcelsior Hotel And Spa scores 4.6 out of 5 from 140 reviews, the strongest on this shortlist. Hotel Polo Towers Shillong follows at 4.1 from 5,018 reviews, and M Crown Hotel scores 3.9 from 1,263 reviews. Note that Ri Kynjai Serenity by The Lake has no guest rating in this data.
Xcelsior Hotel And Spa · Hotel Polo Towers Shillong · M Crown Hotel
Where to stay in Shillong
Police Bazar
Police Bazar is Shillong's central commercial area, with shops, restaurants and easy access to transport, and many hotels are located here. Xcelsior Hotel And Spa, Hotel Polo Towers Shillong and M Crown Hotel all sit in this district, each 1.3 km from the centre. It suits travellers who want to walk to markets and dining, though the hills make some routes steep.
Our picks here: Xcelsior Hotel And Spa
Laitumkhrah
Laitumkhrah is a lively neighbourhood popular with students and locals, known for its cafes and bookshops, with a mix of guesthouses and smaller hotels. Casa Encanto Homestay is on Pine Dale Ka Mari Road here, 0.9 km from the centre, and Royal Pine Homestay is in Lower Lummowrie off Laitmukrah, 0.6 km away. Both are well placed for the area's cafes.
Our picks here: Casa Encanto Homestay
Plan your stay
Getting there and around
Shillong is connected by road to Guwahati, about 100 kilometres away, which has the nearest major airport and railway station. Shared taxis and buses run frequently from Guwahati to Shillong. Within the city, taxis and auto-rickshaws are the main modes of transport, and app-based services are limited. Walking is feasible in central areas like Police Bazar, but steep hills make some routes challenging. Taxis and auto-rickshaws are readily available, shared taxis operate on fixed routes, and renting a car with a driver is also an option for exploring nearby attractions.
When to go
The best time to visit Shillong is from September to May, when the weather is pleasant and rainfall is moderate. The monsoon months from June to August bring heavy rain and occasional landslides. Winters, from November to February, can be cold, with temperatures sometimes dropping to near freezing at night. Shillong has a subtropical highland climate: summers are mild, monsoons are very wet, and winters are cool to cold, so pack layers and rain gear depending on the season.
Questions, answered
Do the hotels have parking?
Most do: Xcelsior Hotel And Spa, Hotel Polo Towers Shillong, M Crown Hotel, Ri Kynjai Serenity by The Lake, Khriang Khongwir Homestay, The Phoenix Residency, Casa Encanto Homestay, Gracious Lodge, East Land Bed & Breakfast and Fratelli Guest House all list free car parking. Ri Kynjai also lists valet parking.
Which hotel is closest to the centre?
Fratelli Guest House is 0.5 km from the centre, the closest on this shortlist. Royal Pine Homestay is 0.6 km away, Khriang Khongwir Homestay 0.8 km and Casa Encanto Homestay 0.9 km. Xcelsior Hotel And Spa, Hotel Polo Towers Shillong and M Crown Hotel are each 1.3 km away in Police Bazar.
Which are the top-rated hotels?
Xcelsior Hotel And Spa scores 4.6 out of 5 from 140 reviews. Hotel Polo Towers Shillong scores 4.1 from 5,018 reviews, and M Crown Hotel 3.9 from 1,263 reviews. Ri Kynjai Serenity by The Lake has no guest rating shown in this data.
Do any hotels allow pets?
Yepplo Holiday Home Complimentary Breakfast 24 hrs Caretaker & Power Backup lists pets allowed. None of the other hotels on this shortlist list pets among their facilities, so confirm directly before travelling with an animal.
Which hotels have a pool or spa?
Windermere Hotel lists an indoor pool, a swimming pool and a kids pool. Xcelsior Hotel And Spa and Hotel Polo Towers Shillong list spas, with Polo Towers also listing massage. Ri Kynjai Serenity by The Lake adds a spa, jacuzzi and massage.
Where can I have breakfast?
Breakfast is listed at Xcelsior Hotel And Spa, Hotel Polo Towers Shillong, Khriang Khongwir Homestay, The Phoenix Residency and Royal Pine Homestay. Breakfast in room is offered at Ri Kynjai Serenity by The Lake, The Phoenix Residency, East Land Bed & Breakfast, Fratelli Guest House, Janeira and Yepplo Holiday Home.
Which hotels suit business travellers?
Xcelsior Hotel And Spa, Hotel Polo Towers Shillong and M Crown Hotel all list a business centre, and Xcelsior and M Crown also have meeting rooms. Xcelsior, Polo Towers and M Crown are in Police Bazar, 1.3 km from the centre, with front desk service around the clock.
Are any hotels wheelchair accessible?
Xcelsior Hotel And Spa, M Crown Hotel, Ri Kynjai Serenity by The Lake, Janeira and Windermere Hotel list wheelchair accessibility among their facilities. The others on this shortlist do not list it, so check your specific requirements with the hotel before booking.